Clients

---

The rapid and sustainable growth that John Hancock Funds enjoyed during my tenure as CEO from 1989 to 1999 occurred largely from the coordinated, focused and shared vision of the JHF Associates. John Donovan's impact was significant and recognizable. Mr. Donovan helped me directly, as CEO, to harness the talents of a diverse group of professionals. The teambuilding exercises and discussions around our shared vision and customer needs created the foundation for our future success. Each of us has taken away a profound understanding of what the power of a team of energized and focused professionals is truly capable of creating together. John Donovan is more than just a facilitator - he can be the catalyst to sustained success.

We have found that not only have we not lost our enthusiasm, but also we have been able to pass it on to those who did not attend the sessions. We are working together better and helping each other when we see ourselves losing sight of our chosen course. We have developed a new sense of trust and teamwork and learned a great deal about clear focus and the ability to plan strategically.

The Proactive Strategic Business Planning Program has paid off for both the company and the participants, who not only enriched the company by their participation and continued support, but also enriched themselves as individuals gaining a clearer sense of their personal visions and their current reality.

An excellent program�.made people feel at ease�was unifying and good for morale.